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About Us

Our People

Common Problems / Solutions

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Common Problems / Solutions

Dishwashers   Disposal   Dryers   Microwave Ovens   Ranges   Refrigerators   Washers

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Dishwashers
 

Won't Start 

• Is there power to the dishwasher? 
• Is door latched properly?

Won't Fill Properly

• Is door latched properly?

Dishwasher Will Not Drain Completely 

• Check for voltage to the unit
• Is there a drain system blockage

Dishes Not Clean or Dry

• Suggested 140°F hot water at tap
• Is power dry fully depressed

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Disposals

Disposal Won't Run

• Does the disposal need reset (reset button located at the bottom of the unit)?

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Dryers
 

Uneven Drying

• Overloaded dryer?

Takes Too Long to Dry

• Be sure lint filter is clean
• Check exhaust or vent system

Runs Too Hot

• Be sure lint filter is clean
• Check exhaust or vent system

Won’t Start or Run

• Is dryer plugged in?
• Is door securely closed?

Dryer Runs but Won't Heat

• Is the selector button fully depressed?
• Is the 220 breaker partially tripped?

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Microwave Ovens
 

Microwave Ovens Will Not Operate

• Is the unit plugged in?
• Is the door securely closed?
• Is the microwave oven correctly set?
• Are the air vents blocked?

 Food Takes Longer to Cook Than Suggested Times Given

• Is there a voltage fluctuation in the area?
• Is the microwave oven on its own circuit?
• Is the glass shelf in place?
• Too much food in the oven?
• Is the food frozen?

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Ranges (All)

Range Clock or Lights Do Not Work

• Is the range connected to a power supply?
• Is the bulb burned out?

Gas Ranges
 

Surface Burner Fails to Light

• Is gas turned on?
• Is the range connected to a power supply?
• Are the burner ports clogged? (If so, clean with a straight pin.)

Uneven Flame

• Are the burner ports clogged?

Oven Burner Does Not Light

• Is the range connected to a power supply?
• Is gas turned on?

Electric Ranges
 

Surface or Oven Elements Fail to Turn On

• Is the unit plugged in?
• Is there a tripped circuit breaker?

Oven Does Not Turn On

• Is the unit plugged in?
• Is there a tripped circuit breaker?

Oven Door Will Not Unlock on Self-Clean Ovens

• Are all the controls properly set?
• Has range cooled down sufficiently after self-clean cycle?

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Refrigerator

Freezer Not Freezing

• Freezer control set too warm?
• Prolonged door openings or door not closed securely?
• Hard-to-freeze items stored in freezer door?
• Condenser needs cleaning?
• Too much warm food added at one time?

Icemaker Does Not Make Ice

• Stop arm in off (up) position?
• Water supply turned off? Water pressure too low?
• Freezer too warm?

Ice Dispenser Not Operating

• Check for ice jam in the dispenser

Water Dispenser Not Operating

• Water supply turned off?
• Water pressure too low?

Refrigerator Won't Run

• Does interior light come on? (If not, is refrigerator plugged in?)
• Is there power at the outlet?
• Have fuses and circuit breakers been checked? (If so, is temperature control turned to off?)

Refrigerator Runs Too Long / Too Frequently

• Does condenser need cleaning?
• Temperature control set too cold?
• Prolonged or frequent door openings?
• Door not sealing properly?
• Room temperature excessively high?
• Recently added warm food?
• Base grill blocked?

Fresh Food Compartment Too Warm or Too Cold

• Incorrect settings used
• Prolonged or frequent door openings
• Meat / cheese drawer must be properly positioned

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Washers

Washer Won't Run

• Is the unit plugged in?
• Is there power at the outlet?

Washer Won't Fill

• Are faucets turned on?
• Is there water to the faucets?
• Are control buttons fully depressed?

Washer Overfills

• Does washer fill even if unplugged?

Washer Fills With Improper Temperature

• Are the hoses reversed?
• Are both faucets turned on?
• Suggested 140° F at the tap

Washer Won't Spin

• If full of water, raise and lower lid. If it starts, most likely it was out of balance.

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Tip of The Month 

Is your dryer taking longer and longer to dry your clothes? Check your vent! Your dryer may be getting clogged with lint. The vent should be as short as possible and clear of debris from the dryer to the vent hood outside of the house. Plastic vents could be a fire hazard and we suggest aluminum venting materials.